Shipping Services in Bruas
(Source: International Chamber of Shipping)
To support world economies, shipping has developed highly sophisticated logistics chains delivering just-in-time parts and goods to manufacturers and consumers. Avocados, for example, are shipped from Chile to arrive in Europe just as they ripen.
Despite witnessing this revolutionary change, most shipping lines continued to remain as mute spectators for the much-needed next revolution even as banking, insurance, travel, education, telecom and other industries eagerly embraced information technology (IT) and digitalisation to grow.
The maritime industry like any other service industry copes with the difficulties of worldwide competition and increasing needs for efficiency. Together with the worries for human safety and environmentally safe operations, the strategic aspects of its service excellence consist of operations and management efficiency which are pinpointed by the results of service efficiency and enabled by technology applications for process efficiency.
In the maritime industry, one of the marked impacts of the COVID-19 pandemic is how the regard for technology has changed.
The pandemic has augmented pre-existing digitalization and environmental trends. There is now greater appetite and acceptance of digital solutions across the industry. There is extensive consent that digital technologies can generate positive impacts on efficiency at the firm and industry level.
At Amigoz Singapore, we are committed to digitalisation of agency operations that can usher in work simplification, greater transparency, and higher efficiency.
